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I get the error message “DX11 feature level 10.0 is required to run the engine” when I open the application on Windows 10.
We typically see this error when a graphics card does not meet our minimum specifications. It is an issue with Microsoft DirectX, which is required to run the Quanser Interactive Labs application on Windows 10. Ensure that you have the complete feature set of Microsoft DirectX 11 or later installed on your machine.
If you are unable to use Microsoft DirectX 11 you can still run the Quanser Interactive Labs application using Microsoft DirectX 12 but will see a marked decrease in performance. Navigate to the following folder:
C:\Program Files\Quanser\Quanser Interactive Labs\QLabs\Binaries\Win64\
and from the command line, run the executable that’s there (QLabs-Win64-Shipping.exe) with the following flag –dx12
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